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Meet New Jersey Leadership Calvan Davis Senior Director of Residential Services Gbenga Oyetimbo Senior Director of Residential Services Angelina Pagan Human Resource Generalist Ahmed Raschid Monmouth and Middlesex County Residential Director Danielle Wilson Burlington County Residential Director Kenia Nasanes Monmouth and Mercer County Residential Director Eniola Atoe-Asokkeji Somerset County Residential Director Amos Ifakorede Bergen County Residential Director Amanda Graves Ocean County Residential Director Isaac Awuah Assistant Director of Behavioral & Mental Health Eva Boyette Director of Intake Jamilah Joseph Assistant Director of Training Sam Kwak Director of Benefits George Michaels Director of Maintenance

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False Claims and Whistleblower Protection False Claims and Whistleblower Protection EIHAB Human Services (sometimes referred to as the Agency) has clearly stated mission and purpose approved by the Agency’s Board of Directors. EIHAB Human Services is committed to comply with all applicable laws and regulations and to detect and prevent unethical, improper, or unlawful behaviors or acts in the delivery and billing of services and prevention and detection of fraud, waste and abuse. The Agency is committed to prompt, complete, and accurate billing of all services provided to service recipients. EIHAB Human Services and its employees and contractors shall not make or submit any false or misleading entries on any claim forms. No employee or contractor shall engage in any arrangement or participate in such arrangement at the direction of another person, including any supervisor or manager that results in the submission of a false or misleading entry on claims forms or documentation of services that result in the submission of a false claim. This policy applies to all Board members, all employees including Chief Executive Officer (CEO), and senior leadership, and contractors. For purpose of this Policy, a contractor is defined as: Any independent contractor, contractor, subcontractor, or other person who, on behalf of the Agency, furnishes or otherwise authorizes the furnishing of and/or Medicaid healthcare items or services, or performs billing or coding functions; Any independent contractor, contractor, subcontractor, or other person who provides administrative or consultative services, goods, or services that are significant and material, are directly related to healthcare provision, and/or are included in or are a necessary component of providing items or services reimbursed by Medicaid, or another federally-funded healthcare program; or Any independent, contractor, subcontractor, or other person who is involved in the monitoring of healthcare provided by the Agency. Policy: EIHAB Human Services is committed to comply with all Federal and State healthcare program requirements and with laws and regulations designed to combat fraud, waste, and abuse and the submission of inaccurate or false claims. It is the policy of the Agency to detect and prevent fraud, waste, and abuse in Federal and State healthcare programs. This Policy explains the Federal False Claims Act (31 U.S.C. §§ 3729 – 3733), the Administrative Remedies for False Claims (31 USC Chapter 38 §§3801-3812), the New York State False Claims Act (State Finance Law §§187-194), and other New York State laws concerning false statements or claims and employee protections against retaliation for reporting. This policy also sets forth the procedures that EIHAB Human Services has put into place to prevent any violations of Federal or New York State laws regarding fraud, waste, or abuse in its healthcare programs. (Refer to the appendix entitled “Overview of Relevant Laws” for further information.) Regulatory Reference: Social Service Law 363-D 18 NYCRR Part 521 (Also refer to Overview of Relevant Laws, below) Procedures: EIHAB Human Services will provide training and/or education in this policy and procedure to all Board members, all employees including CEO, and senior leadership, and contractors, as defined by this Policy. Training and/or education in this Policy will be provided to all employees as part of the new employee orientation. Training and/or education in this Policy will be provided to all Board members and to new Board members as part of Board orientation. The Compliance Officer will ensure that all Board members, all employees including CEO, and senior leadership, and contractors receive training and/or education related to the contents of this Policy and the False Claims Act. The Compliance Officer will ensure that records are maintained to document the receipt of training. The Compliance Officer will ensure that this Policy is attached to any contract with a contractor as defined by this Policy. The prevention of fraud, waste and abuse, the Agency requires compliance with the following requirements related to the provision of service(s) and claims for reimbursement: All service documentation, records, and reports are prepared timely, accurately, and honestly; All documentation supporting claims for service is complete and maintained in accordance with regulatory requirements and the Agency's policies; All claims submitted to any government or private healthcare program are accurate and comply with all Federal and State laws and regulations and payer requirements; Claims are only submitted for medically necessary services provided by eligible providers; All claims are properly documented and accurately coded; and Billing errors are promptly identified, and any payments received in error are promptly returned to the payer. 7. Any employee or contractor who has any reason to believe that anyone is engaging in false billing practices, false documentation of services, and other non-compliance related to service provision and billing is expected to report the practice to the Compliance Officer in accordance with the Reporting and Investigation of Compliance Concerns Policy. 8. The Agency will not take any retaliatory action against any employee or contractor who, in good faith reports any known or suspected violations of the Federal and State laws. Any form of retribution, intimidation, and/or retaliation against any party who reports, in good faith, a perceived problem or concern regarding the provision or billing of services is strictly prohibited. 9. Any employee or contractor who commits or condones any form of retribution, intimidation, or retaliation will be subject to discipline up to, and including, termination of employment or contract. 10. EIHAB Human Services will perform billing activities in a manner consistent with the regulations and requirements of third-party payers, including Medicaid and other Federal healthcare programs. 11. EIHAB Human Services will conduct regular auditing and monitoring procedures as part of its efforts to ensure compliance with applicable regulations. 12. EIHAB Human Services will report and refund all overpayments to Medicaid within 60 days of identification of the overpayment in accordance with the Billing Errors, Overpayments, and Self-Disclosure Policy. Sanction Statement: Non-compliance with this policy may result in disciplinary action, up to and including termination. Compliance Statement:   As part of its ongoing auditing and monitoring process in its Compliance Program, EIHAB Human Services will review this policy based on changes in the law or regulations, as EIHAB Human Services’ practices change, and, at minimum, on an annual basis.  Additionally, this policy will be tested for effectiveness on an annual basis or more frequently as identified in accordance with EIHAB Human Services’ Compliance Plan. Testing will include but is not limited to ensuring that the policy is appropriately followed; the policy is effective; the policy has been disseminated to all affected individuals, as well as notified of any updates or changes. Tracking of the criteria above and results of this testing will be completed by the Compliance Officer, or designee. Additionally, results will be reported to the Compliance Committee and Governing Body on a regular basis. Record Retention Statement: EIHAB Human Services will retain this policy and all subsequent revisions, and any related documentation will be retained for a period of, at minimum, six years. Overview of Relevant Laws The False Claims Act (31 USC Chapter 37, §§ 3729-3733) The False Claims Act is a Federal law designed to prevent and detect fraud, waste, and abuse in Federal healthcare programs, including Medicaid and Medicare. Under the False Claims Act, anyone who “knowingly” submits false claims to the Federal Government is liable for damages up to three times the amount of the erroneous payment plus mandatory penalties of approximately $12,000 to $25,000 for each false claim submitted. The law was revised in 1986 to expand the definition of “knowingly” to include a person who: Has actual knowledge of falsity of information in the claim; Acts in deliberate ignorance of the truth or falsity of the information in the claim; and Acts in reckless disregard of the truth or falsity of the information in a claim. False Claims suits can be brought against individuals and entities. The False Claims Act does not require proof of a specific intent to defraud the Government. Providers can be prosecuted for a wide variety of conduct that leads to the submission of a false claim. Examples include, but are not limited to, the following: Knowingly making false statements; Falsifying records; Submitting claims for services never performed or items never furnished; Double-billing for items or services; Up coding; Using false records or statements to avoid paying the Government; Falsifying time records used to bill Medicaid; or Otherwise causing a false claim to be submitted. Whistleblower or “Qui Tam” Protections In order to encourage individuals to come forward and report misconduct involving false claims, the False Claims Act contains a “Qui Tam” or whistleblower protection. The United States Government, or an individual citizen acting on behalf of the United States Government, can bring actions under the False Claims Act. An individual citizen, referred to as a whistleblower or “Relator,” who has actual knowledge of allegedly false claims may file a lawsuit on behalf of the United States Government. If the lawsuit is successful, and provided certain legal requirements are met, the whistleblower may receive an award ranging from 15% - 30% of the amount recovered. More information can be found at 31 USC 3730: Civil actions for false claims (house.gov) Employee Protections The False Claims Act prohibits discrimination by EIHAB Human Services against any employee for taking lawful actions under the False Claims Act. Any employee who is discharged, demoted, harassed, or otherwise discriminated against because of lawful acts by the employee in False Claims actions is entitled to all relief necessary to make the employee whole. Such relief may include reinstatement, double back pay, and compensation for any special damages, including litigation costs and reasonable attorney fees. More information can be found at 31 USC 3729: False claims (house.gov) Administrative Remedies for False Claims (31 USC Chapter 38, §§3801-3812) The Federal False Claims Act allows for administrative recoveries by Federal agencies including the Department of Health and Human Services, which operates the Medicare and Medicaid Programs. The law prohibits the submission of a claim or written statement that the person knows or has reason to know is false, contains false information, or omits material information. The Federal agency receiving the claim may impose a monetary penalty of up to $5,500 per claim and damages of twice the amount of the original claim. Unlike the False Claims Act, a violation of this law occurs when a false claim is submitted, not when it is paid. More information can be found at 31 USC Chapter 38 - Administrative Remedies for False Claims and Statements . New York State Laws 1. Civil and Administrative Laws New York State False Claims Act (State Finance Law §§187-194) The New York State False Claims Act closely tracks the Federal False Claims Act. It imposes fines on individuals and entities that file false or fraudulent claims for payment from any State or local government, including healthcare programs such as Medicaid. The penalty for filing a false claim is $6,000 - $12,0002 per claim and the recoverable damages are between two and three times the value of the amount falsely received. In addition, the false claim filer may be responsible for the government’s legal fees. The New York State Government, or an individual citizen acting on behalf of the Government (a “Relator”), can bring actions under the New York State False Claims Act. If the suit eventually concludes with payments back to the government, the party who initiated the case can recover 15% - 30% of the proceeds, depending upon whether the government participated in the suit. The New York State False Claims Act prohibits discrimination against an employee for taking lawful actions in furtherance of an action under the False Claims Act. Any employee who is discharged, demoted, harassed, or otherwise discriminated against because of lawful acts by the employee in furtherance of an action under the False Claims Act is entitled to all relief necessary to make the employee whole. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under FIS/Financial Services Law. Social Service Law §145-b False Statements It is a violation to knowingly obtain or attempt to obtain payment for items or services furnished under any Social Services program, including Medicaid, by use of a false statement, deliberate concealment, or other fraudulent scheme or device. The State or the local Social Services district may recover up to three times the amount of the incorrectly paid claim. In the case of non-monetary false statements, the local Social Service district or State may recover three times the amount incorrectly paid. In addition, the Department of Health may impose a civil penalty of up to $2,000 per violation. If repeat violations occur within five years, a penalty up to $7,500 may be imposed if they involve more serious violations of the Medicaid rules, billing for services not rendered, or providing excessive services. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under SOS/Social Services. Social Service Law §145-c Sanctions If any person applies for or receives public assistance, including Medicaid, by intentionally making a false or misleading statement, or intending to do so, the person’s and the person’s family needs are not taken into account for a period of six months to five years, depending upon the number of offenses. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under SOS/Social Services. B. Criminal Laws Social Service Law §145 Penalties Any person who submits false statements or deliberately conceals material information in order to receive public assistance, including Medicaid, is guilty of a misdemeanor. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under SOS/Social Services. Social Service Law § 366-b, Penalties for Fraudulent Practices Any person who, with intent to defraud, presents for payment any false or fraudulent claim for furnishing services or merchandise, knowingly submits false information for the purpose of obtaining Medicaid compensation greater than that to which they are legally entitled to, or knowingly submits false information in order to obtain authorization to provide items or services shall be guilty of a Class A misdemeanor. Any person who obtains or attempts to obtain, for himself or others, medical assistance by means of a false statement, concealment of material facts, impersonation, or other fraudulent means is guilty of a Class A misdemeanor. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under SOS/Social Services. Penal Law Article 155, Larceny The crime of larceny applies to a person who, with intent to deprive another of property, obtains, takes, or withholds the property by means of a trick, embezzlement, false pretense, false promise, including a scheme to defraud, or other similar behavior. This law has been applied to Medicaid fraud cases. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under PEN/Penal. Penal Law Article 175, Written False Statements There are four crimes in this Article that relate to filing false information or claims. Actions include falsifying business records, entering false information, omitting material information, altering an agency’s business records, or providing a written instrument (including a claim for payment) knowing that it contains false information. Depending upon the action and the intent, a person may be guilty of a Class E felony. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under PEN/Penal. Penal Law Article 177, Health Care Fraud This Article establishes the crime of Health Care Fraud. A person commits such a crime when, with the intent to defraud Medicaid (or other health plans, including non-governmental plans), they knowingly provide false information or omits material information for the purpose of requesting payment for a healthcare item or service and, as a result of the false information or omission, receives such a payment in an amount to which they are not entitled. Prosecution under Health Care Fraud is determined by the amount of payment inappropriately received. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under PEN/Penal. New York Labor Law §740 An employer may not take any retaliatory personnel action against an employee if the employee discloses information about the employer’s policies, practices, or activities to a regulatory, law enforcement, or other similar agency or public official. This law offers protection to an employee who: Discloses, or threatens to disclose, to a supervisor or to a public body an activity, policy, or practice of the employer that is in violation of law, rule, or regulation that presents a substantial and specific danger to the public health or safety; Provides information to, or testifies before, any public body conducting an investigation, hearing, or inquiry into any such violation of a law, rule, or regulation by the employer; or Objects to, or refuses to participate in, any such activity, policy, or practice in violation of a law, rule, or regulation. The employee’s disclosure is protected under this law only if the employee first brought up the matter with a supervisor and gave the employer a reasonable opportunity to correct the alleged violation, with certain exceptions. The law allows employees who are the subject of a retaliatory action to bring a suit in State court for reinstatement to the same, or an equivalent position, any lost back wages and benefits and attorneys’ fees. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under LAB/Labor. New York Labor Law §741 Under this law, a healthcare employer may not take any retaliatory action against an employee if the employee discloses certain information about the employer’s policies, practices, or activities to a regulatory, law enforcement, or other similar agency or public official. Protected disclosures are those that assert that, in good faith, the employee believes constitute improper quality of patient care or improper quality of workplace safety. This law offers protection to an employee who: Discloses or threatens to disclose to a supervisor, to a public body, to a news media outlet, or to a social media forum available to the public at large, an activity, policy, or practice of the employer or agent that the employee, in good faith, reasonably believes constitutes improper quality of patient care or improper quality of workplace safety; or Objects to, or refuses to participate in any activity, policy, or practice of the employer or agent that the employee, in good faith, reasonably believes constitutes improper quality of patient care or improper quality of workplace safety. The employee’s disclosure is protected under this law only of the employee first brought up the matter with a supervisor and gave the employer a reasonable opportunity to correct the alleged violation, unless the danger is imminent to the public or patient and the employee believes in good faith that reporting to a supervisor would not result in corrective action. Certain exceptions apply. If the employer takes a retaliatory action against the employee, the employee may sue in State court for reinstatement to the same, or an equivalent position, any lost back wages and benefits and attorneys’ fees. If the employer is a healthcare provider and the court finds that the employer’s retaliatory action was in bad faith, it may impose a civil penalty of $10,000 on the employer. More information can be found at http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: under LAB/Labor.

NY Employee of the Month NOVEMBER 2024 M GT - Ei-XCELLENCE NOVEMBER 2024 DSP - Ei-XCELLENCE Medical Coordinator, Springfield 35 IRA Residential Services Shimeka Powel-Cobb Mrs. Powell-Cobb has been a dedicated employee at EIHAB Human Services since 2018, starting her journey as a DSP at both the Day Program and Residence. As of November 2023, she was promoted to the role of Medical Coordinator at Springfield 35 IRA, a position in which she has consistently delivered exceptional quality of work. Shimeka approaches her responsibilities with a proactive and organized mindset, demonstrating dedication to her duties every day. Her enthusiasm for learning and openness to challenges are key qualities that drive her success. Mrs. Powell-Cobb is a strong advocate for the individuals’ well-being, whether during medical appointments, in their home, or within the community. She is truly an asset to EIHAB Human Services and has the potential to continue growing and excelling within the organization. Direct Support Professional, Queens Village DHP Day Services Elijah Vizcaino Elijah consistently goes above and beyond in their role as a Direct Support Professional (DSP). Their dedication, hard work, and positive attitude have a profound impact on both our team and the overall success of our program. Elijah exemplifies the qualities we value in our employees—reliability, compassion, and a strong commitment to the individuals we serve. His ability to adapt to challenges and remain calm under pressure sets an example for others to follow. Elijah is not only focused on providing exceptional care but also on building meaningful connections with the individuals, ensuring they feel valued and respected. We are truly fortunate to have such a talented and dedicated person on our team, whose contributions continue to elevate the quality of services we provide. OCTOBER 2024 M GT - Ei-XCELLENCE OCTOBER 2024 DSP - Ei-XCELLENCE Program Coordinator, Brooklyn DHP Day Services Niesha Randolf We proudly extend our heartfelt appreciation to Niesha for her exceptional leadership, steadfast dedication to her work ethic, and unwavering commitment to the Brooklyn Day Program. Niesha has been a cornerstone of stability, expertly balancing compliance with the preservation of the core values and quality of our day services. Her equitable and even-handed approach has fostered a positive work environment where both staff and individuals feel safe, acknowledged, and valued. We are sincerely grateful for Niesha’s outstanding contributions, and we thank her for being an invaluable member of EIHAB Day Services, continuously setting a high standard of excellence. Niesha’s proactive nature and ability to handle challenges with grace have made a lasting impact on the program and those around her. Direct Support Professional, Woodhaven IRA Residential Services Dion Erskine It is with great appreciation that we recognize Mr. Dion Erskine, who has been an integral part of EIHAB Human Services since 2006, serving at the Woodhaven IRA. Starting as a DCC staff and now excelling as a Direct Support Professional (DSP), Dion has consistently demonstrated exceptional dedication and professionalism in his role. Having had the opportunity to manage Dion from 2014 to 2017, we have witnessed firsthand his unwavering commitment to the individuals we serve. His deep knowledge, strong work ethic, and passion for delivering quality care continue to set him apart. Dion, your contributions to the organization and to the well-being of those in our care are invaluable. We are grateful for your many years of service and dedication to EIHAB SEPTEMBER 2024 M GT - Ei-XCELLENCE SEPTEMBER 2024 DSP - Ei-XCELLENCE Residential Manager, Rosedale IRA Residential Services Kimberly Gittens Kimberly Gittens has been a committed member of the Eihab Human Services team since 2021. Initially serving as an Assistant Manager at Tiff Court 27 IRA, Ms. Gittens was promoted to Manager at Rosedale IRA in June 2023. Known as "Kim," she is proactive, diligent in her responsibilities, and attentive to the needs of those we serve. As a motivated Eihab employee, Kim has consistently been a key team player, eager to embrace learning opportunities and tackle challenges. Her contributions are invaluable, and she possesses the potential for ongoing growth and excellence within Eihab Human Services. Direct Support Professional, After School/Recreation Respite Services Jeffrey Grissett Jeffrey Grissett exemplifies reliability and dedication, treating our team like family and consistently going above and beyond in his role. His proactive leadership style sets him apart, as he always anticipates needs and takes initiative to ensure the success of our services. With his long-standing commitment to the agency, Jeffrey has proven time and again his deep dedication to both the individuals we serve and his colleagues. His professionalism and sense of responsibility continue to make him an invaluable member of the EIHAB team. AUGUST 2024 M GT - Ei-XCELLENCE AUGUST 2024 DSP - Ei-XCELLENCE Job Coach, Employment Services SEMP Day Services Shameka Ward Shameka Ward has been a radiant presence at EIHAB, bringing warmth and energy to everything she does during her time with us. She has quickly established strong, meaningful connections with the individuals we serve, demonstrating a true passion for helping them explore new experiences and embrace the richness of life. Shameka consistently goes above and beyond in her role, and we are deeply grateful for her dedication to enhancing both the individuals' experiences and fostering a positive atmosphere for her colleagues. Her commitment and enthusiasm make her a valued member of our team. Direct Support Professional, Rockaway IRA Residential Services Nick Torcel Nick Torcel have been with EIHAB since 2018. Nick as shown that he's a dedicated staff DSP when it comes to the individuals he cares for. Mr. Torcel works at the Rockaway IRA where he has proven to be patient with the individuals. Nick is knowledgeable about his daily duties as DSP and ensures that the individuals are well taken care of. He goes beyond and above to ensure the individuals quality of life is enhanced at all times. In addition, Mr. Torcel is committed to the care of the individuals well being. Mr. Torcel is a "great asset to the agency." JULY 2024 M GT - Ei-XCELLENCE JULY 2024 MGT- Ei-XCELLENCE Residential Manager, Woodhaven & Rockaway IRA Residential Services Desreen Williams Desreen Williams has been a dedicated member of the EIHAB team since 2015, consistently going above and beyond her job responsibilities to ensure that individuals receive the highest quality of care in a safe and supportive environment. Her eagerness to learn and adaptability make her an invaluable asset, as she continuously seeks opportunities for growth and improvement. Desreen is a true team player, always willing to lend her support to other departments when needed, and her success in both her current role and advanced positions highlights her commitment and versatility. We are fortunate to have her as part of the EIHAB family. Group Leader , Queens Village DHP Day Services Yvanna Angrande Yvanne is an extraordinary group leader who embodies the spirit of teamwork and dedication. She seamlessly takes on various roles within the program and is always eager to offer her support, making her a valued and trusted member of the team. Her exceptional character and unwavering kindness are deeply appreciated by everyone. Yvanne’s positive attitude and genuine compassion brighten each day, creating a warm and welcoming environment. Beloved by both staff and individuals alike, we are incredibly grateful for her presence and the positive impact she has on all those around her. JUNE 2024 M GT - Ei-XCELLENCE JUNE 2024 DSP - Ei-XCELLENCE Field Supervisor, Nassau Region Community Services Lady Parades We are beyond thrilled to celebrate Lady Parades as our MGT Ei-Xcellence awardee for June 2024! Ms. Parades has consistently demonstrated an exceptional commitment to detail, precision, and compliance, ensuring that all aspects of her work are executed to the highest standard. Her professionalism and dedication shine through in everything she does, making her an invaluable asset not only to Community Habilitation but to the entire EIHAB Human Services team. Lady’s positive energy, unwavering support, and tireless efforts have greatly enhanced the quality of our services, and we are immensely grateful for her outstanding contributions. Thank you, Lady, for being a beacon of excellence and positivity! Direct Support Professional, Tiff Court 27 IRA Residential Services Yvette Smith-Crooks Mrs. Yvette Smith-Crooks is an exceptionally dedicated Direct Support Professional (DSP) at Tiff Court 27 IRA. Her punctuality and commitment ensure that the individuals she serves enjoy a safe, clean, and supportive living environment. Yvette is highly attentive to their needs, demonstrating proactive care and consistently collaborating with both her peers and management to maintain the highest standards. She not only meets but exceeds her job responsibilities, and her positive demeanor shines through, even on the most challenging days. Yvette’s unwavering dedication makes her an invaluable part of the team. MAY 2024 DSP - Ei-XCELLENCE MAY 2024 M GT - Ei-XCELLENCE MAY 2024 MGT - Ei-XCELLENCE Direct Support Professional, Springfield Day Program Burnham Clark We are pleased to recognize Burnham Clark as the May 2024 DSP Ei-Xcellence for his longstanding dedication to EIHAB. His commendable service is marked by his consistent positive attitude and genuine care for both the individuals under his care and the overall work environment. We are grateful for Burnham's cooperation and his role as a mentor, providing valuable guidance to all individuals we serve. It is wonderful to see a DSP who truly loves what he does. Burnham, with his gentle giant demeanor, is known for his pleasantness and kindness. Being a DSP for the day program involves careful planning, driving, and activity building, all while caring for the individuals. It is a joy to see the individuals light up when they know they will work with Burnham. Burnham's dedication goes beyond the day-to-day responsibilities; he brings a sense of joy and stability to everyone he interacts with. His ability to create a warm and supportive environment has made a significant impact on the lives of the individuals he serves. Burnham’s thoughtful planning ensures that every day is filled with meaningful activities that promote growth and happiness. His unwavering commitment and gentle approach have earned him the admiration and respect of his colleagues and the individuals in his care. Burnham exemplifies what it means to be a DSP, balancing professionalism with genuine compassion. We congratulate Burnham and also thank him for setting an example and being a person who truly cares for the people we serve. His dedication and kindness make him a standout in our community, and we are incredibly fortunate to have him as part of the EIHAB family. Thank you, Burnham, for your exceptional service and for being a beacon of positivity and support. Day Program Coordinator Garden City Day Program Marco Robinson Marco has been nominated for Management of the Month due to his exceptional performance in managing his program despite staffing challenges. He consistently maintains compliance, prioritizes the well-being of individuals, and exhibits positive leadership qualities. Marco has proven to be an effective leader, steadily rising to the occasion with no complaints and maintaining a positive attitude despite the hardships in staffing his program. Noted for always wearing a smile, Marco is a truly deserving candidate for this recognition. Additionally, we congratulate Marco for being recognized for his outstanding leadership and individual care as May 2024 MGT Ei-Xcellence. Marco has proven to be a dedicated employee, having been promoted to his current role from a DSP. He has assisted in providing mentoring to his colleagues and staff throughout EIHAB. Quiet as kept, Marco continues to make a loud statement with his full dedication to running his program tirelessly and with a pleasant demeanor. Marco's leadership extends beyond his program management. He is known for his ability to inspire and motivate his team, fostering a culture of collaboration and excellence. His hands-on approach and willingness to go above and beyond ensure that the individuals in his care receive the highest quality of service. Marco's innovative solutions and proactive problem-solving skills have significantly contributed to the success and stability of his program. Marco's dedication to mentorship is evident in the way he nurtures the growth and development of his colleagues. He provides valuable guidance and support, helping his team members navigate challenges and achieve their professional goals. His commitment to creating a positive and inclusive work environment has made a lasting impact on those he works with. Thank you, Marco, for your leadership, mentorship, and most of all, your commitment to quality care. Your unwavering dedication and positive attitude make you an invaluable member of the EIHAB family. We are incredibly fortunate to have you on our team, and we look forward to your continued contributions and leadership. Medical Coordinator, Tiff Court 27 Residence Joy Campbell We congratulate Joy Campbell as MGT Ei-Xcellence for May 2024, recognizing her many years as a dedicated medical coordinator for EIHAB. Joy Campbell has been with EIHAB since December 2009 as a medical coordinator and is the only medical coordinator for Tiff CT 27. In her role, Joy oversees the morning shifts, ensuring that all medical needs and routines are managed efficiently. A medical coordinator is responsible for coordinating and supervising medical care, managing appointments, and ensuring compliance with medical protocols, which Joy has consistently achieved. Joy has been a dedicated advocate for the individuals in her care, always ensuring their safety, especially during appointments in the community. She consistently works well with her co-workers and shows respect to everyone she comes in contact with. Her commitment to the well-being of the individuals and her positive attitude make her a valuable asset to our team. Joy's unwavering dedication goes beyond her primary responsibilities. She has a remarkable ability to navigate the complexities of medical coordination while maintaining a calm and reassuring presence. Her meticulous attention to detail and proactive approach ensure that each individual receives the highest standard of care. Joy’s compassion and dedication have left a lasting impact on those around her. She is not just a medical coordinator; she is a trusted advocate and a comforting presence for the individuals and families who rely on her expertise and care. Her ability to balance her professional duties with genuine empathy and kindness sets her apart as an exemplary leader in our organization. Thank you, Joy, for being a medical soldier for our individuals and a pioneer of healthcare. Your hard work, dedication, and positive attitude make you an invaluable member of the EIHAB family. We are incredibly fortunate to have you on our team, and we look forward to your continued contributions and leadership. APRIL 2024 DSP Ei-XCELLENCE APRIL 2024 MGT - Ei-XCELLENCE Direct Support Professional 111 Pilling Residence Donna James We're excited to announce that Donna James has been selected for the April 2024 DSP of the Month award, recognizing her exceptional performance as a Direct Support Professional (DSP) at one of our Brooklyn Residential group homes. Donna has consistently proven herself to be an invaluable asset to our team, showcasing exceptional skills and unwavering dedication. Her contributions in ensuring the safety and well-being of the individuals under our care have been exemplary, going above and beyond to provide support to those in need and helping us achieve numerous impressive milestones. Donna's commitment to excellence shines through in every aspect of her job, as she consistently goes the extra mile to ensure tasks are completed with the utmost care and precision. Her collaborative spirit and willingness to support her coworkers make her a true team player and an inspiration to others. Donna sets a remarkable example for all team members and is deeply respected by everyone she works with. Residential Manager, 109 and 111 Pilling Residences Paula Cunningham It is with great pleasure that we announce Paula Cunningham as the Management (MGT) of the Month for April 2024. Paula currently oversees two Residential sites and has demonstrated exceptional dedication and leadership over the past year. Despite facing challenges with an incomplete team, Paula has consistently provided excellent service to the individuals under our care. She has gone above and beyond to ensure that her sites are well-prepared for audits, showcasing her commitment to maintaining high standards of quality and compliance. Paula's collaborative spirit and willingness to support her colleagues make her a true team player. She is always ready to lend a helping hand and goes the extra mile to ensure the success of her team and the well-being of those we serve. Please join us in congratulating Paula Cunningham for this well-deserved recognition. Her hard work, resilience, and dedication are truly commendable and make her an invaluable member of our team.

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Click here to learn more about New Jersey Services, Locations and Referrals: Learn More New Jersey Situated in Howell, New Jersey, the EIHAB New Jersey Office serves as a pivotal administrative center, overseeing essential functions within the organization. These responsibilities encompass program management, service directorship, leadership activities, and administrative operations. Our corporate office acts as the central hub, orchestrating efforts to guarantee the efficient and effective delivery of services to individuals with intellectual and developmental disabilities (IDD). Our services span a wide geographic area, encompassing key regions in New Jersey such as Bergen, Middlesex, Monmouth, Burlington, Somerset and Ocean Country counties. This extensive coverage enables us to address the diverse needs of individuals and families across these areas, providing crucial support and resources to improve their quality of life. Here is our contact information for the New Jersey Office: New Jersey Main Office 1007 US Highway 9N, Suite 202 Howell, NJ 07731 Tel: (732) 358-7471 | Fax: (732)-358-7475 Office Hours: Monday to Friday: 9:00 AM to 5:00 PM Saturday and Sunday: Closed Click to Meet Our NJ Leadership During these office hours, our dedicated team is available to handle inquiries, facilitate career opportunities, offer information, and assist with various administrative and program-related matters. We are committed to maintaining open communication and accessibility, ensuring that individuals and stakeholders can easily connect with us and access the services they need.

Click here to learn more about Pennsylvania Services, Locations and Referrals: Learn More Pennsylvania EIHAB Human Services currently operates licensed group homes throughout Northeastern Pennsylvania and Lehigh County, enhancing the quality of life of those in need. Our services supports adults (aged 18 and over) with intellectual and developmental disabilities, dual diagnosis, and complex behavioral health needs. Here is our contact information for the Pennsylvania Office Pennsylvania Office 35 East Tioga Street Tunkhannock, PA 1865718411 Tel: (570) 996-6288 | Fax: (570) 504-7280 Monday to Friday: 9AM to 5PM Saturday and Sunday: Closed Click to Meet Our PA Leadership During these office hours, our dedicated team is available to handle inquiries, be a resource for career opportunities , offer information, and assist with various administrative and program-related matters. We are committed to maintaining open communication and accessibility, ensuring that individuals and stakeholders can easily connect with us and access the services they need.

Ei-Mpowered Ei-Mployee NEW YORK RECOGNITION NEW JERSEY RECOGNITION PENNSYLVANIA RECOGNITION At EIHAB, our Direct Support Professionals (DSPs) are not just valued members of our team; they are integral parts of our work-family. Their dedication, compassion, and professionalism create a sense of camaraderie and support that extends beyond the workplace. In New York (NY), New Jersey (NJ), and Pennsylvania (PA), our DSPs contribute to fostering a positive work environment where everyone feels like a valued member of our work-family. This sense of belonging and camaraderie enhances collaboration, boosts morale, and ultimately benefits the individuals we serve. Moreover, EIHAB's impact on the workforce goes beyond borders, as our innovative approaches and commitment to excellence inspire best practices internationally. Through our work-family culture and the outstanding contributions of our DSPs, we showcase the transformative power of a cohesive and dedicated team. In essence, EIHAB's DSPs not only excel in providing exceptional care and support but also embody the spirit of a close-knit work-family that drives success and positive change, both locally and globally. Employee Updates Blog and Testimonies

Unlocking Potential Every Dream has a Purpose Individuals enrolled in EIHAB's employment program exhibit readiness for the workforce, consistently displaying dedication and reliability within their teams. Hiring individuals with disabilities not only showcases your commitment to diversity but also grants you extensive support from EIHAB's employment specialists, who facilitate the seamless integration of qualified employees into your workforce, transforming them into your most effective brand representatives. Participants in EIHAB's Supported Employment program undergo pre-employment services to enhance their skills and explore career interests. Once employed, participants receive continuous support from EIHAB to bolster job retention and ensure sustained success in their roles. Become an "Ei"-mployer Signing up to be an employer of someone with a disability offers numerous advantages, including access to untapped talent. Beyond fostering diversity and inclusion, it provides an opportunity to harness the unique skills, perspectives, and experiences that individuals with disabilities bring to the workplace. This diversity stimulates innovation and creativity, leading to novel solutions and approaches. Employing individuals with disabilities also demonstrates a commitment to social responsibility and legal compliance, enhancing the company's reputation and customer relations. Moreover, it cultivates a positive workplace culture where all employees feel valued and supported, ultimately contributing to higher morale and increased engagement. Overall, embracing diversity by hiring individuals with disabilities not only benefits the individuals themselves but also strengthens the organization as a whole, fostering a more inclusive, innovative, and successful workplace. Mentor an "Ei"-ntrepreneur Signing up to be a mentor to someone with a disability is an opportunity to honor their craft and entrepreneurial spirit, offering both personal and professional fulfillment. Mentoring allows individuals with disabilities to develop their skills, pursue their passions, and thrive in their chosen field. By providing guidance, support, and encouragement, mentors empower their mentees to overcome barriers, unlock their potential, and achieve their goals. Moreover, mentoring fosters a sense of community and mutual respect, bridging gaps and fostering inclusivity. As a mentor, one can witness firsthand the impact of their guidance, witnessing the growth and success of their mentee. Additionally, supporting individuals with disabilities in pursuing entrepreneurship promotes economic empowerment and independence, contributing to a more inclusive society overall. In essence, signing up to be a mentor to someone with a disability is not only a gesture of support but also a rewarding journey of collaboration, growth, and mutual inspiration. For Instruction and Application See how you can help

EIHAB Compliance Resource Corporate Compliance Program Standard of Conduct False Claims and Protection HIPAA Statement Compliance Report Click Here Compliance Email: compliance@eihab.org Compliance Hotline: 631-771-7718 Mona Saleh , Compliance Officer Mobile Number: 347-233-0765 Desk Phone: 718-276-6101 ext. 214 Email: mona.saleh@eihab.org For HIPAA Reports: Lelia Quiroz, HIPAA Privacy Officer Phone Number: 718-276-6101 ext. 311 Email: lelia.quiroz@eihab.org At EIHAB, our mission is to uphold the highest standards of compliance and ethical conduct in all aspects of our operations. We are committed to fostering a culture of integrity, transparency, and accountability, ensuring that we not only meet regulatory requirements but also exceed expectations in maintaining trust with our stakeholders. Our vision at EIHAB is to be a leader in compliance excellence, setting the benchmark for ethical conduct and regulatory adherence in our industry. We strive to continuously enhance our compliance program, policies, and procedures, leveraging cutting-edge technology and expertise to proactively identify and address potential risks. By doing so, we aim to earn the confidence and trust of our clients, partners, and the community, ensuring sustainable success and positive impact.

WEBISTE POLICY Eihab Human Services (sometimes referred to as the Agency) is commitment to comply and to ensure the purpose of this Media and Website Policy is to establish clear guidelines and procedures for creating, managing, and publishing content on the EIHAB Human Services website and official social media platforms. This policy aims to ensure all content is accurate, professional, and aligned with the mission and values of EIHAB Human Services, thereby protecting the organization's reputation and supporting its goals. By implementing this Website Policy, EIHAB Human Services commits to maintaining a high-quality online presence that effectively communicates our mission, values, and services, while ensuring the privacy, dignity, and rights of all individuals are respected and protected. For any concerns related to this website, please email website@eihab.org . The Website Policy is to establish comprehensive guidelines and standards for the development, management, and publication of content on the EIHAB Human Services website. This policy aims to ensure that all content accurately represents the mission and values of EIHAB Human Services, maintains a high standard of professionalism, and complies with legal and ethical requirements. By adhering to this policy, we strive to: Enhance Communication and Outreach: Provide clear, accurate, and up-to-date information about EIHAB Human Services' programs, services, and events to individuals served, their families, donors, volunteers, and the general public. Foster greater understanding and support for the needs and rights of individuals with Intellectual and Developmental Disabilities (IDD). Maintain Integrity and Trust: Ensure that all content reflects the core values and ethical standards of EIHAB Human Services. Build and sustain trust with our audience by providing reliable and transparent information. Respect Privacy and Dignity: Protect the privacy and personal information of individuals served by EIHAB Human Services, as well as staff and partners. Comply with all relevant privacy laws and regulations, including obtaining informed consent for the use of photos, videos, and personal information. Create content that is inclusive and representative of the diverse community we serve. Support Organizational Goals: Utilize the website as a tool to advance the strategic objectives of EIHAB Human Services, including fundraising, advocacy, volunteer recruitment, and community engagement. Highlight success stories, achievements, and the impact of our services to inspire and mobilize support. Procedures and Guidelines This policy applies to all employees, volunteers, contractors, and other individuals who are involved in the creation, management, or publishing of content for the EIHAB Human Services website and social media platforms. Accuracy and Integrity: Ensure all content is factual, accurate, and up-to-date. Verify information through reliable sources before publication to prevent the dissemination of false or misleading information. Respect and Privacy: Respect the privacy and dignity of individuals served by EIHAB Human Services, as well as staff and partners. Obtain written consent before publishing any photos, videos, or personal information of individuals served or staff. Consent forms should be securely stored. Adhere to all applicable privacy laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act) when applicable. Professionalism: Maintain a professional tone and language in all content. Avoid using slang, jargon, or any language that could be considered offensive, discriminatory, or inappropriate. Ensure visual content (photos, videos) is of high quality and reflects the professional standards of EIHAB Human Services. Relevance and Value: Content should be relevant to the mission and goals of EIHAB Human Services and provide value to the target audience, including individuals served, their families, donors, and the community. Topics should include updates on programs, success stories, events, and other information that highlights the impact of EIHAB Human Services. Use of Information: The information, including text, images, and videos, published on the EIHAB Human Services website and social media platforms will be used for the following purposes: 1. Raising Awareness: - To inform the public about the services provided by EIHAB Human Services and the needs of individuals with IDD. - To educate the community about the challenges and achievements of individuals with IDD. 2. Advocacy and Outreach: - To advocate for the rights and inclusion of individuals with IDD in all aspects of society. - To reach out to potential donors, volunteers, and partners who can support EIHAB Human Services' mission. 3. Promoting Programs and Events: - To advertise and promote EIHAB Human Services' programs, events, and initiatives. - To showcase success stories and the positive impact of our services on individuals and their families. 4. Internal Communication and Training: - To provide information and updates to staff, volunteers, and stakeholders within the organization. - To create training materials and resources for staff development and education. Website Management: 1. Content Creation and Approval: - Content must be created by authorized personnel with appropriate expertise. - All content must undergo a review and approval process by the Communications Manager or a designated authority to ensure it meets organizational standards and aligns with this policy. 2. User-Generated Content: - Monitor and moderate comments and other user-generated content to maintain a respectful and supportive online environment. - Remove inappropriate content promptly and take action against users who violate the guidelines, which may include banning repeat offenders. 3. Accessibility: - Regularly review and update the website to maintain accessibility standards. - Ensure the website complies with the Web Content Accessibility Guidelines (WCAG) to make it accessible to individuals with disabilities. - Ensure that the website is accessible to all users, including individuals with disabilities, by adhering to the Web Content Accessibility Guidelines (WCAG) The WCAG consists of the following guidelines that we follow to make our website more accessible: Provide Text Alternatives for Non-Text Content: Ensure all non-text content has text alternatives (Alt Text) that convey the same information. Provide Alternatives for Time-Based Media: Include alternatives for audio and video content, such as transcripts or captions. Provide Accessible Layouts: Design or provide layouts that are friendly towards disabled users without losing any original information or structure. Enhance Viewing and Hearing: Make it easier for disabled users to see and hear content, even if it means separating the foreground from the background. Enable Keyboard Navigation: Ensure the website can be fully navigated using a keyboard. Control Moving Content: Modify moving sections so users can pause, stop, or delay them. Label Content Clearly: Clearly label pages and sections for better understanding. Avoid Seizure Triggers: Eliminate design elements that can trigger seizures, such as flashing lights. Provide Navigational Tools: Use tools that enable disabled users to find, browse, and understand the content. Assistive Program Compatibility: Ensure all content can be read by assistance programs such as screen readers. Consistent Navigation: Keep navigation consistent across the entire website. Future Technology Compatibility: Design so that it is compatible with existing and future assistive technologies. Social Media Management: 1. Official Accounts: - Only authorized personnel may create and manage official EIHAB Human Services social media accounts. - Account credentials should be securely stored and access should be limited to authorized personnel to prevent unauthorized use. 2. Engagement: - Engage with followers in a respectful, timely, and professional manner. - Respond to inquiries, comments, and messages promptly and appropriately to maintain positive relationships with the audience. 3. Crisis Management: - Follow the established crisis communication plan in the event of a crisis or negative publicity. - Coordinate all responses through the Communications Manager or designated authority to ensure consistency and appropriateness. Security and Compliance: 1. Security Measures: - Implement robust security measures to protect the website and social media accounts from unauthorized access and cyber threats. - Regularly update passwords and employ two-factor authentication where possible. - Monitor accounts for suspicious activities and respond promptly to potential security breaches. 2. Compliance: - Ensure all content and practices comply with applicable laws, regulations, and organizational policies, including copyright, privacy, and data protection laws. - Conduct regular audits to ensure compliance and address any issues promptly. Review and Amendments: This policy will be reviewed annually and may be amended as necessary to reflect changes in technology, regulations, or organizational needs. All amendments must be approved by the Chief Executive Officer or a designated authority.

NJ Privacy Officer Contact Address: 1007 US Highway 9N, Suite 202. Howell, NJ 07731. Phone: 732-358-7471 Email: privacyofficer@eihab.org REQUEST ACCESS TO YOUR CLINICAL INFORMATION To request access to your clinical information or to request any of the rights listed here, complete the form below. First Name Last Name Email Phone Number Files Requested Your Relation Self Legal Guardian Family/Natural Support (documented) Family (undocumented) Other Additional Information Your Signature Clear Send Thanks for submitting! NOTE: Other regulations may restrict access to HIV/AIDS information, federally protected education records, and federally protected drug and alcohol information. See any special authorizations or consent forms that will specify what information may be released and when, or contact the Privacy Officer listed above. COMPLAINT If you believe your privacy rights have been violated, you may file a complaint below. First Name Last Name Email Phone Number Complaint Report Your Relation Self Legal Guardian Family/Natural Support (documented) Family (undocumented) Other Your Signature Clear Send Thanks for submitting!